CLEAR COMMUNICATION
TRANSPARENT ENGAGEMENT
RELIABLE TEAM
QUALITY RESULTS.
At Diamond Strategic Communication, we’re made of the right “stuff” to get the job done.
No project is too complex or tough; we provide clarity in high-pressure situations to deliver results.
As trusted advisors, we offer quality expertise virtually, or we’ll be the reliable in-house team member you can trust.
We’re agile, adaptable and alert to your changing environment, and are committed to producing robust and polished solutions.
Covering all spectrums of communication and engagement, we’re committed to ensuring your project succeeds.
Short or long term, we work with you to deliver brilliant value and quality work.
SERVICES
STRATEGIC COMMUNICATION
-
Communication planning
-
Communication tools
-
Internal and external communication
-
Digital communication and social media
-
Media relations
-
Issues management
-
Campaign development
STAKEHOLDER ENGAGEMENT
-
Stakeholder identification
-
Mapping and analysis
-
Advice, strategic development and planning
-
Issue identification and mitigation
-
Stakeholder planning, communication and liaison
COMMUNITY ENGAGEMENT
-
Strategy and engagement plan development
-
Consultation programs
-
Community information sessions
-
Online consultation
-
Enquiry management and reporting
-
Database management
-
Submission analysis and reports
ISSUES AND CRISIS COMMS
-
To-the-minute communications
-
Media relations
-
Stakeholder management
-
Internal and external communications
-
Enquiry management and reporting
EVENT MANAGEMENT
-
Event planning
-
Event styling
-
On-the-ground resources and coordination
-
Budget tracking
-
Delivery
SECTORS WE SERVICE:
-
Infrastructure
-
Construction
-
Government
-
Transport
-
Housing
-
Planning
-
Resources & Energy
-
Corporate
PROJECTS
Diamond Strategic Communication offers a full suite of communication and engagement services for the infrastructure, construction, resource, transport, government and energy sectors.
From planning to delivery, we work closely with you and your team to provide innovative and intuitive solutions for your communication and stakeholder challenges.
We’ve worked with senior management teams in setting the strategic direction and the implementation of communication and engagement programs for some of the world’s largest and most complex projects, including the £56 billion High Speed 2, $4.8 billion Airport Link, the Gold Coast 2018 Commonwealth Games venues, $3 billion Queens Wharf Brisbane and the Gold Coast Public Transport Review.
Long-term Vision for The Stoop Neighbourhood
£56 Billion
$3 Billion
Commonwealth Games Venues
TransLink Bus Network Review 2014
$4.8 Billion
ABOUT US
Lauren Horwill, Founder and Director of Diamond Strategic Communication, understands that clear communication and transparent engagement is critical to the success of any project.
With more than 12 years experience as a communications and engagement director and consultant, Lauren has lead numerous teams to deliver pragmatic and effective communication strategies and engagement campaigns.
Working on some of the world’s largest and most complex projects, including the High Speed 2, Airport Link, the Gold Coast 2018 Commonwealth Games venues and Queens Wharf Brisbane, Lauren has a wealth of experience in community engagement, government relations, reputation management and crisis communication.
IAP2 qualified and having engaged with thousands of stakeholders across the UK and Australia, Lauren is passionate about ensuring communities and key stakeholders are actively heard and form part of the decision-making process.
An experienced and capable project manager, Lauren is a highly motivated professional who thrives working in a team environment. She is enthusiastic to take on new ideas, seek positive solutions and build stong relationships.
WHAT PEOPLE SAY
MICHAEL GLOVER, FORMER CFO CNI
Lauren was an integral part of CNI’s Communications & Engagement team, which came together to manage a challenging 4-year construction period for the Airport Link and Northern Busway (Windsor to Kedron) projects.
The complexities from a communications and community relations viewpoint were immense and provided significant challenges across the board including, and not limited to, the environmental impacts, community engagement, government relations, stakeholder engagement and corporate communications.
Lauren applied her considerable intelligence and empathy to her role and managed some extremely difficult situations with extraordinary professionalism. Lauren created processes, which were adopted as the best practice on future projects.
LOUISE LITCHFIELD, FORMER ED COMMS & MEDIA, DEPT OF STATE DEVELOPMENT
I have had the privilege of working with Lauren Horwill over many years now and can fully endorse that she is one of the most talented communication and engagement professionals around.
From stakeholder engagement for large-scale infrastructure projects and spectacular events to communication collateral and social media, Lauren can deliver it all.
Lauren has the rare combination of both intelligent strategy and detailed execution. She delivers on time, every time, above and beyond expectations. All that and she is simply lovely!
